Commercial Service

Planned preventative maintenance for packaged air conditioning units. Keep your commercial system reliable and your warranties intact.

Planned maintenance is the most cost-effective way to manage your commercial air conditioning assets. FHC offers maintenance contracts for PAC units across Coffs Harbour, scheduling regular inspections and servicing that extend equipment life, prevent costly breakdowns and keep your warranties valid.
What's Included
How We Work
Get a Free Quote
Call 0488 281 979 or submit an online request. Tell us about your job and we will get back to you promptly to discuss the next steps.
On-Site Assessment
We visit your property to assess the space, understand your needs, and recommend the right system or solution for your home or business.
Clear Quote
You receive a detailed, honest quote with clear inclusions. We explain everything before work begins, no hidden costs, no surprises.
Professional Installation
Our licensed technicians complete the work to a high standard. We test everything and leave the site clean and tidy before we leave.
Planned preventative maintenance, or PPM, is fundamentally different from reactive repair. Rather than waiting for a fault to occur and then calling for help, a PPM agreement with FHC involves scheduled service visits at defined intervals, a documented inspection checklist at each visit, a written report with condition ratings for key components, and priority response for breakdown calls between scheduled visits. This proactive approach identifies worn or failing components before they cause an unplanned shutdown.
For Coffs Harbour commercial properties, where the coastal environment accelerates wear on condenser coils, electrical contacts, and fan components, a PPM programme has a measurable impact on system reliability and service life. Each maintenance visit includes filter service, coil clean and condition check, refrigerant pressure verification, electrical inspection, operational test, and a written report. A well-maintained PAC unit operating with clean coils and correct refrigerant charge can consume 20 to 30 per cent less electricity than a neglected unit of the same capacity.
FHC manages the maintenance schedule and sends reminders when each visit is due, reducing the administrative burden on facility managers in Coffs Harbour commercial properties. For new-to-FHC maintenance clients, the first visit includes a full condition assessment to establish a baseline record of the system's current state. This informs the first full maintenance visit and identifies any immediate issues that need attention before the regular schedule begins.
Priority Breakdown Response for Agreement Clients
FHC's PPM agreements include priority breakdown response between scheduled visits, so a maintenance client is not treated the same as a new call-in during a peak breakdown period. Agreement clients move to the front of the queue.
Written Condition Reports at Every Visit
Every maintenance visit produces a written report with component condition ratings, giving building managers a documented history of the system's condition over time. This is useful for capital planning and compliance documentation.
ARCtick Certification for Every Refrigerant Check
FHC's ARCtick certification means refrigerant checks and adjustments are legally carried out at each maintenance visit, not deferred to a separate licensed visit at additional cost.
Schedule Management and Reminders Handled by FHC
FHC manages the maintenance schedule and sends reminders when each visit is due, reducing the administrative burden on facility managers and ensuring the schedule is not missed due to competing priorities.
Commercial jobs vary significantly in scope. Use our Instant Price Guide to tell us about your project and FHC will call you back the same day to arrange a free site visit and quote.
Get Your Instant EstimateAreas We Service
FHC provides pac unit maintenance across Coffs Harbour and surrounding areas including:
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Learn MoreCommon Questions
A one-off service is a single visit addressing current service needs. A maintenance agreement commits to multiple scheduled visits per year, provides priority breakdown response entitlements, and delivers a continuous condition monitoring record for the system. The agreement approach is better suited to commercial properties where reliability is critical.
Recommended visit frequency depends on the unit's usage pattern and environment. For a Coffs Harbour commercial property in continuous operation, two visits per year is the minimum. Units in coastal or industrial environments, or those running 24 hours a day, benefit from quarterly visits.
Yes. A well-maintained PAC unit with clean coils and correct refrigerant charge operates at or near its design efficiency rating. A neglected unit can consume 20 to 30 per cent more electricity for the same output. Over a year, this represents a material electricity cost difference for a commercial operator.
Standard PPM agreements cover labour for scheduled visits. Replacement parts are typically charged separately at cost plus margin, unless a specific parts inclusion is agreed. FHC outlines part coverage clearly in the agreement documentation before signing.
Maintenance agreement clients receive priority breakdown response, meaning FHC will attend a breakdown call ahead of non-agreement clients during peak periods. The maintenance agreement also includes preferential rates on call-out labour for breakdown visits between scheduled services.
Yes. FHC will carry out a condition assessment on the unit as part of onboarding a new maintenance agreement, establishing a baseline record of the system's current state. This informs the first full maintenance visit and identifies any immediate issues that need attention before the regular schedule begins.